Privacy policy
Who we are
Logodesignery ("we", "us", "our") operates this website and is the data controller for personal data collected through this store.
- Trading name: Logodesignery
- Registered address: Chaussée de Mons 18, 1400 Nivelles, Belgium
- Company / VAT number: [VAT/BTW NUMBER]
- Email: biopo72@outlook.com
- Phone: +32 67 21 50 65
We comply with the EU General Data Protection Regulation (GDPR) and Belgian data protection law.
What we collect
- Identity & contact data: name, billing address, shipping address, email, phone number.
- Order data: products purchased, order value, date, order history.
- Payment data: payment method and transaction confirmation. We never see or store your full card number — payments are handled directly by our payment providers.
- Technical data: IP address, browser, device type, operating system, time zone.
- Usage data: pages and products viewed, referral source, time on site.
How we collect it
Directly from you when you order, create an account, subscribe to our newsletter or contact us; and automatically through cookies when you browse.
Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Processing and delivering your order | Performance of a contract |
| Order confirmations and shipping updates | Performance of a contract |
| Returns, refunds, customer service | Contract / legal obligation |
| Fraud screening and payment security | Legitimate interest |
| Accounting and tax records | Legal obligation (Belgian law) |
| Marketing emails and personalised ads | Your consent (withdrawable anytime) |
| Improving our website and range | Legitimate interest |
Who we share it with
- Shopify Inc. — our e-commerce platform and host.
- Payment providers — [PAYMENT METHODS] — to process payments securely.
- Shipping partners — [CARRIER] — they receive your name, address and phone only.
- Analytics and advertising providers — [ONLY LIST WHAT YOU ACTUALLY USE] — where you have consented.
We do not sell your personal data.
International transfers
Where data is transferred outside the EEA, we rely on the European Commission's Standard Contractual Clauses or an adequacy decision to ensure equivalent protection.
How long we keep it
- Order and invoice records: 7 years (Belgian tax law).
- Customer account data: until you ask us to delete it.
- Marketing consent: until you unsubscribe.
- Analytics data: up to 26 months.
Your GDPR rights
You have the right to access, rectify, erase, restrict, object to, and port your data, and to withdraw consent at any time.
Email biopo72@outlook.com to exercise any right. We respond within 30 days.
You may also complain to the Belgian Data Protection Authority: Gegevensbeschermingsautoriteit / Autorité de protection des données, Drukpersstraat 35, 1000 Brussels — www.dataprotectionauthority.be
Cookies
We use cookies to keep your cart working, remember preferences, measure traffic and — with consent — show relevant advertising. Manage non-essential cookies via our cookie banner or your browser. Blocking essential cookies may break checkout.
Children
Our store is not directed at under-16s and we do not knowingly collect their data.